Qatar Airways Cancellation Policy

How can I cancel my Qatar Airways flight within 24 hours?

Qatar Airways understands that life is unpredictable, and travel plans may change abruptly. Qatar Airways cancellation and refund policy is flexible to accommodate various situations. Whether you change your plans or encounter unexpected circumstances, Qatar Airways has you covered. The policy applies to both voluntary and involuntary changes, including refundable tickets. It ensures that you have options should your circumstances change. However, some exceptions may apply, and ticket validity must be considered. This policy is intended to provide passengers with the flexibility they require during uncertain times, making it easier to navigate unexpected changes in travel plans.

How do I Cancel my Flight with Qatar Airways?

To cancel your flight with Qatar Airways, follow these steps:

  1. Visit Qatar Airways’ official website ( and navigate to the “My Trips” section.
  2. Enter your booking reference and last name to retrieve your reservation.
  3. Once you have accessed your booking, look for the “Cancel” button or option.
  4. Follow the instructions to cancel your flight.
  5. After successfully canceling your flight, you may be able to submit a refund request, depending on the fare rules and conditions.
  6. If eligible for a refund, fill out the refund form and submit it along with any required documents.
  7. Wait for Qatar Airways to process your refund. This can take anywhere from three to twenty-one business days, depending on the type of ticket.

It’s recommended to cancel your flight as soon as possible since fare rules and conditions may limit your ability to obtain a refund or impose cancellation fees. Keep in mind that some fares may not be refundable, so review the fare rules before canceling.

Alternatively, you can contact Qatar Airways representatives by phone(+1-888-370-4802 or +974 4023 0000, which is available 24/7), email, or live chat to cancel your flight. Representatives can walk you through the cancellation process and answer any questions you may have. Just make sure to have your booking reference and personal information handy when contacting customer support.

Ticket Validity and Extensions

Most Qatar Airways tickets are valid for twelve months from the issuing date, allowing passengers to rebook or claim refunds within this period. However, extensions may be granted for reasons such as medical emergencies, bereavement, or government restrictions. Requests for ticket validity extensions must be submitted in writing, accompanied by supporting documents, and approved by Qatar Airways’ customer service department.

Qatar Airways Cancellation Policy

Compensation Types:

  • Full Refund – Applicable when passengers choose not to travel due to inconvenience caused by flight disruptions.
  • Alternative Transportation – Offered on another Qatar Airways flight, partner airline, or mode of transport, such as buses or trains.
  • Partial Refund – Given when passengers accept rerouting, causing a delay exceeding five hours or a change in the total stopover duration.

Exceptions to the Qatar Airways Refund Policy

Some circumstances fall outside Qatar Airways’ standard refund policy, such as:

  • Government-imposed travel restrictions or visa denial
  • Military orders or deployment
  • Inclement weather prevents travel
  • Force majeure events, such as strikes, terrorist attacks, or pandemics

Requests for refunds due to exceptions must be supported by sufficient documentation and processed manually. Decisions on refund eligibility and amount lie solely with Qatar Airways’ discretion.

Third-Party Bookings

Tickets bought through travel agencies, consolidators, or other third-party sellers are governed by their respective refund policies. However, Qatar Airways supports these intermediaries by handling refund requests on behalf of passengers. The turnaround time for third-party bookings varies depending on the complexity of the request and external factors.

Refund Processing Times

Processing refunds for electronic tickets typically takes three to fifteen business days, while paper tickets can take up to twenty-one days. Refunds are returned to the original payment method, accounting for currency exchange rate variations and banking transfer fees.

Changes Due to COVID-19 Pandemic

As the global pandemic continues to disrupt travel, Qatar Airways has adopted temporary changes to its refund policy:

  1. Waived change fees for new bookings made before December 31, 2022.
  2. Option to exchange unused tickets for a travel voucher with a ten percent top-up, extending validity to two years.
  3. Extension of ticket validity for expired tickets until December 31, 2022.

These adjustments ease travel constraints imposed by the pandemic and reassure passengers about Qatar Airways’ commitment to customer satisfaction.

Qatar Airways Cancellation FAQ’s

What is Qatar Airways’ 24-hour cancellation policy?

Qatar Airways offers a 24-hour cancellation policy for tickets purchased at least one week before departure. Within this period, passengers can cancel their booking and receive a full refund, regardless of the fare type.

Can I cancel my Qatar Airways flight and get a refund?

Refund eligibility depends on the fare rules. Some fares offer full refunds upon cancellation, while others may deduct cancellation fees. Refunds can take three to fifteen business days for electronic tickets and up to twenty-one days for paper tickets.

Does Qatar Airways have a free cancellation policy?

Qatar Airways does not have a blanket free cancellation policy. Cancellation fees may apply depending on the fare rules and conditions.

How does Qatar Airways handle cancellations due to COVID-19 in 2022?

Qatar Airways has temporarily adjusted its refund policy due to the pandemic. Passengers can retain the ticket value as a travel voucher with a 10% top-up, extend ticket validity, or request a refund in line with the fare rules.

How strict is Qatar Airways’ cancellation policy?

Qatar Airways’ cancellation policy varies based on the fare type. Some fares offer more lenient cancellation policies, while others may impose stricter rules and higher fees.

What is Qatar Airways’ refund time in 2022?

Electronic ticket refunds typically take three to fifteen business days, while paper ticket refunds can take up to twenty-one days. Banking transfer fees and currency exchange rate variations may affect the final refund amount.

How do I cancel my Qatar Airways flight and request a refund?

To cancel a Qatar Airways flight and request a refund, visit the “My Trips” section on Qatar Airways’ official website, retrieve your booking, file a complaint, upload supporting documentation, and wait for approval.

Does Qatar Airways have a 24-hour cancellation policy within India?

Yes, Qatar Airways applies its 24-hour cancellation policy globally, including India, for tickets purchased at least one week before the departure.

How can I cancel my Qatar Airways flight within 24 hours?

To cancel a Qatar Airways flight within 24 hours, visit the “My Trips” section on Qatar Airways’ official website, retrieve your booking, and follow the cancellation instructions.


Qatar Airways’ refund policy accommodates varying scenarios, protecting passengers’ rights and mitigating financial losses. Understanding the policy and its implications enables passengers to make informed decisions about their travel plans. Despite occasional complications, Qatar Airways maintains a fair and reasonable stance on refunds, preserving its reputation as a premier airline serving millions of satisfied customers worldwide.

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