Volaris Baggage Policy

Volaris Baggage Policy: Complete Details

Volaris Y4, a Mexican low-cost airline, operates numerous domestic and international flights, offering competitive fares and a range of services. Understanding Volaris’ baggage policy is crucial for travelers to avoid unexpected fees and ensure a smooth travel experience. This long and descriptive read below will provide a detailed overview of Volaris baggage policy, covering carry-on baggage, checked baggage, excess baggage fees, and more that you must know to make your travel easy.

What is the Baggage Allowance on Volaris Y4?

Volaris Airlines’ baggage policies include restrictions on checked baggage weights and dimensions and carry-on baggage allowances according to travel class (Zero/Basic/Plus).

Before you prepare for your vacation, make sure to familiarize yourself with these additional Volaris Airlines baggage requirements.

1. Baggage allowance for domestic flights

Volaris allows passengers to bring baggage within specific size and weight limits. The policy varies depending on the type of fare purchased. There are generally three fare categories on which Volaris baggage policy varies for domestic flight bookings-

Zero (Lowest Price)
  • One personal item on board.
  • It must fit under the seat in front of you. (Ex- Handbag, briefcase, or laptop bag)
  • $500 MXN voucher that can be used for your next purchase.
  • Up To 20% discount on your next Volaris flight booking.
Basic (Best Value)
  • One personal item on board and one carry-on baggage.
  • Your carry-on baggage size must not exceed 22 x 16 x 10 in (length x width x height).
  • The combined weight of your personal item and carry-on baggage should not exceed 15 kg (33 lbs).
Plus (Worry-Free)
  • One personal baggage and 2 Carry-on baggage.
  • Size must not exceed  22 x 16 x 10 in each (length x width x height).
  • The combined weight of your personal item and carry-on baggage should not exceed 20 kg (44 lbs).
  • One checked bag up to 62 total inches (length + width + height) and 55 lbs.
  • Complete reimbursement
  • Boarding on priority

2. Volaris Y4 Baggage allowance for international flights

Volaris Baggage Policy

For flights outside Mexico, Volaris permits travelers to bring luggage up to a certain size and weight limit. The type of fare purchased determines the policy. When it comes to flying outside the boundary of the country, Volaris’ luggage policy is generally determined by its three airfare pricing levels.

Zero (Lowest Price)
  • One personal item on board.
  • Under the seat in front of you, it must fit. This could be a handbag, briefcase, or laptop bag.
  • $500 MXN voucher that can be used for your next purchase.
  • Up To 20% discount on your next Volaris flight booking.
Basic (Best Value)
  • One personal item on board and one carry-on baggage.
  • Your carry-on baggage size must not exceed 22 x 16 x 10 in (length x width x height).
  • The combined weight of your personal item and carry-on baggage should not exceed 15 kg (33 lbs).
Plus (Worry-Free)
  • One personal baggage and 2 Carry-on baggage.
  • Size must not exceed  22 x 16 x 10 in each (length x width x height).
  • The combined weight of your personal item and carry-on baggage should not exceed 20 kg (44 lbs).
  • One checked bag up to 62 total inches (length + width + height) and 55 lbs.
  • Complete reimbursement
  • Boarding on priority

What is the Mishandled baggage policy for Y4 Volaris?

If your luggage is misplaced, damaged, or stolen upon arrival at your destination with Volaris, you should know about Volaris Airlines’ damaged baggage policy to know your options.

Know- What you can do? Here’s what you can do-

Follow the instructions listed below to find your delayed baggage or report damaged baggage:

  • Upon arrival, you can report mishandled baggage at the airport’s Volaris baggage./customer service counter.
  • Speak up to an agent at Volaris Airlines directly by dialing +1 855 VOLARIS (8652747) or +1-888-370-4802 {OTA}.
  • You can report mishandled baggage online even after you’ve left the airport.
  • To track your complaint, use the file reference number you were given at the counter, either online or over the phone.

Volaris Mishandled Baggage Policy {Key Points}

Delayed Baggage:

  • Checked baggage that does not arrive on the corresponding baggage conveyor; you can request a baggage irregularity report.
  • Volaris’ dedicated staff will do all possible things to deliver your baggage within 24 hours of your flight arrival.

Damaged baggage

  • Submit your initial damage claim as soon as you arrive at your destination. An agent will submit a Baggage Irregularity Report.
  • If you report the damage later, Volaris will still investigate your claim (not be eligible for compensation).
  • You can request a Claim Form at the destination airport and submit it along with your boarding pass, ID, valid baggage claim check, and the Baggage Irregularity Report.

Lost Baggage:

  • After three days of not receiving your luggage from Volaris upon arrival, you can request a claim form at the destination airport.
  • Submit a form with proof of purchase of the claimed items, your boarding pass, ID, and a valid baggage claim check.

Volaris Y4 Extra baggage Rules and Restrictions:

If your baggage exceeds the weight or size limits, or if you need to bring more bags than the allowance, consider the information given below.

These fees can add up quickly, so it’s important to pack carefully and be aware of the costs.

Carry-on baggage

  • Extra fees must be included.
  • For both domestic and international Volaris flight bookings, travelers are allowed to add one carry-on bag with the Zero Fare option.
  • Size must not exceed 22 x 16 x 10 in (length x width x height).
  • The weight of the carry-on bag and personal item combined cannot be more than 44 lbs.

Checked baggage

  • By paying an additional Volaris Baggage fee, you can take up to 5 checked bags.
  • The weight and size of each bag should not exceed 55 lbs and 62 in (length + width + height).

Volaris Y4 Additional Baggage Fees:

  • Volaris Y4 charges additional fees for checked baggage beyond the standard allowance included with your ticket. These fees can vary depending on your route and fare type.
Moment Sales channel  Price
First checked baggage  Booking All Upto $1,301 MXN
Pre-Flight All Upto $1,600 MXN
Airport and Boarding Gate Airport Upto $1,600 MXN
Extra checked baggage  Booking All Upto $1,560 MXN
Pre-Flight All Upto $1,800 MXN
Airport and Boarding Gate Airport Upto $1,800 MXN
Carry on (only Zero Fare) Booking All Upto $1,000 MXN
Pre-Flight All Upto $1,200 MXN
Airport and Boarding Gate Boarding Gate Upto $1,200 MXN
Excess baggage (checked baggage of

26 to 35 kg) 

Airport and Boarding Gate Airport Upto $1,00-1,000 MXN
Excess baggage (checked baggage of

36 to 45 kg) 

Airport and Boarding Gate Airport Upto $2000 MXN
Sports equipment (max 25 kg and no

more than 250 cm in total)

Booking Call Centre Upto $1,300 MXN
Pre-Flight All Upto $1,500 MXN
Airport and Boarding Gate Airport Upto $2,000 MXN

Final Verdict!

Understanding the Volaris Baggage Policy is essential for a hassle-free travel experience. Whether traveling domestically or internationally, passengers must follow the rules for specific size and weight limits based on their fare category. Moreover, as covered, in the unfortunate event of baggage being damaged or lost, Volaris provides clear procedures under its Mishandled Baggage Policy for reporting and claiming compensation.

Overall, familiarizing yourself with these policies can ensure a smoother trip. For more precise information, visit the official site, call Volaris toll-free at +1 855 VOLARIS (8652747) or +1-888-370-4802 OTA, and communicate with knowledgeable travel experts.

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