How to Use JetBlue Flight Credit?

What is JetBlue Flight Credit and How to Use it?

JetBlue offers flight credits, also called travel banks, when you cancel eligible reservations or as compensation for service issues. Credits are tied to your JetBlue account and can be applied to future flight purchases. This article provides a step-by-step guide on how to find, understand, and redeem JetBlue flight credit so you can maximize their value.

Finding Your JetBlue Credits

When issued a flight credit, you will receive an email confirmation with details on the credit amount and expiration date. To view your current credits:

  • Go to and log in to your TrueBlue account.
  • Under the “My Trips” tab, select “Travel bank”.
  • Then, Click “View travel bank activity” to see credits.
  • Lastly, This page lists any flight credits on your account with associated confirmation codes, original ticket numbers, expiration dates, and amounts.

You can also link multiple travel bank credits to a single confirmation code for easier redemption. Call +1-800-538-2583 or +1-888-370-4802 JetBlue to have credits merged if desired.

Understanding JetBlue Credit Validity

  • JetBlue flight credits are valid for 12 months from the date of issue.
  • Credits can only be applied to new bookings made before the expiration date. Tickets must be purchased and ticketed before the credit expires.
  • Expired flight credits cannot be extended or reinstated. The value will be forfeited if not used in time.
  • Credits have no cash value and are non-transferable to other accounts.
  • Flights purchased with credits inherit the same change/cancel policies as regular paid fares.

Review expiration dates closely and redeem JetBlue credits on time to avoid losing the value.

JetBlue Airways Flight Credits

Using Your JetBlue Credit

When booking a flight on JetBlue’s website, app, or by phone, your applicable flight credits will automatically apply at checkout if the TrueBlue account holder’s information matches the original booking. However, keep a few guidelines in mind:

  • Credits can only be used by the same account holder or travelers on the initial reservation.
  • Multiple passenger credits cannot be combined into one new booking.
  • The new flight must be booked before the credit expiration date.
  • Any fare difference exceeding the credit value must be paid separately.
  • Credits will apply in the order of oldest issued first.

If booking through a third party like Expedia instead of directly with JetBlue, you will need to call 1-800-538-2583 to apply for credits. Have your confirmation code ready for agents to manually process.

Using JetBlue Credits for Other Passengers

While flight credits are tied to the original traveler, you can use credits to book flights for other passengers in certain scenarios:

  • Book the new flight under the eligible traveler’s name initially.
  • Additionally, At check-out, change the passenger name to the new traveler who will fly. The credit will remain applied to the eligible profile.
  • Complete booking and obtain a confirmation reflecting the new passenger name.

This process allows you to use flight credits on behalf of someone else while adhering to JetBlue’s credit usage policies.

Using JetBlue Credits on Partner Airlines

JetBlue has several airline partners like American Airlines, Emirates, and Qatar Airways. Flights on these partner airlines can be booked on JetBlue’s website. However, JetBlue flight credits cannot be applied to partner airline flights – they are only valid on flights operated by JetBlue.

If you want to redeem flight credits for an itinerary that includes segments on partner airlines, you have a couple of options:

  • Book the flights as separate one-ways – apply a credit to just the JetBlue-operated flight portion.
  • Also, Convert your JetBlue credit to TrueBlue points and book the partner flight with points.
  • Transfer TrueBlue points to the partner’s loyalty program to book award seats.

While you can’t directly use JetBlue credits for partner flights, you can combine JetBlue and partner flights creatively using points.

Expiring JetBlue Credits

Try to avoid letting flight credits expire unused. As expiration approaches:

  • Use credits for any flight you may need – even a short weekend trip.
  • Book fully refundable fares in case your plans change. You’ll get a 1-year credit if canceled.
  • Transfer the credit to a family member able to travel sooner.
  • Consider booking an expensive Mint ticket to use a large credit.

JetBlue unfortunately does not make exceptions for expired credits. All flight credits not redeemed before expiration become void. Set reminders so you don’t forget to use this valuable compensation before it disappears.

FAQs about JetBlue credits

What is a JetBlue travel credit?

A JetBlue travel credit, also called a flight credit or travel bank, is a voucher issued for cancellations, itinerary changes, or service issues that can be used towards future JetBlue flights. Credits have a set dollar or point amount and expiration date.

How do I use my JetBlue travel credit?

JetBlue credits automatically apply to new bookings made through your JetBlue account online or by phone (1-800-538-2583). The flight must be booked before the credit expiration date. Any fare difference over the credit amount must be paid separately.

Can I use my JetBlue travel credit on American Airlines flights?

No, You can’t use your JetBlue travel credits. Additionally, You can only redeem for flights operated by JetBlue. They cannot be applied to flights on partner airlines, including American Airlines.

Can I combine JetBlue and American Airlines flights in one booking?

Yes, you can book an itinerary that includes flights on both JetBlue and American using JetBlue’s website or app. However, you cannot apply a JetBlue credit to the American flight portions. The JetBlue credit would only reduce the base fare of the JetBlue-operated flights.

Do JetBlue credits expire?

Yes, JetBlue flight credits expire 12 months from the original date of issue. Moreover, You cannot extend or reinstate your expired credits. Make sure to use your credit before it expires.

How do I check my JetBlue credit balance?

You can view your current JetBlue credit amount, confirmation number, and expiration date by logging into your TrueBlue account online and going to “My Trips” and then “Travel Bank”.

With some planning and research, you can take full advantage of JetBlue flight credits to reduce the cost of future trips. Just don’t let them go to waste! Monitor your credits regularly and redeem them strategically.

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