JetBlue offers flight credits, also called travel banks, when you cancel eligible reservations or as compensation for service issues. Credits are tied to your JetBlue account and can be applied to future flight purchases. This article provides a step-by-step guide on how to find, understand, and redeem JetBlue flight credit so you can maximize their value.
Finding Your JetBlue Credits
When issued a flight credit, you will receive an email confirmation with details on the credit amount and expiration date. To view your current credits:
You can also link multiple travel bank credits to a single confirmation code for easier redemption. Call +1-800-538-2583 or +1-888-370-4802 JetBlue to have credits merged if desired.
Review expiration dates closely and redeem JetBlue credits on time to avoid losing the value.
When booking a flight on JetBlue’s website, app, or by phone, your applicable flight credits will automatically apply at checkout if the TrueBlue account holder’s information matches the original booking. However, keep a few guidelines in mind:
If booking through a third party like Expedia instead of directly with JetBlue, you will need to call 1-800-538-2583 to apply for credits. Have your confirmation code ready for agents to manually process.
While flight credits are tied to the original traveler, you can use credits to book flights for other passengers in certain scenarios:
This process allows you to use flight credits on behalf of someone else while adhering to JetBlue’s credit usage policies.
JetBlue has several airline partners like American Airlines, Emirates, and Qatar Airways. Flights on these partner airlines can be booked on JetBlue’s website. However, JetBlue flight credits cannot be applied to partner airline flights – they are only valid on flights operated by JetBlue.
If you want to redeem flight credits for an itinerary that includes segments on partner airlines, you have a couple of options:
While you can’t directly use JetBlue credits for partner flights, you can combine JetBlue and partner flights creatively using points.
Try to avoid letting flight credits expire unused. As expiration approaches:
JetBlue unfortunately does not make exceptions for expired credits. All flight credits not redeemed before expiration become void. Set reminders so you don’t forget to use this valuable compensation before it disappears.
A JetBlue travel credit, also called a flight credit or travel bank, is a voucher issued for cancellations, itinerary changes, or service issues that can be used towards future JetBlue flights. Credits have a set dollar or point amount and expiration date.
JetBlue credits automatically apply to new bookings made through your JetBlue account online or by phone (1-800-538-2583). The flight must be booked before the credit expiration date. Any fare difference over the credit amount must be paid separately.
No, You can’t use your JetBlue travel credits. Additionally, You can only redeem for flights operated by JetBlue. They cannot be applied to flights on partner airlines, including American Airlines.
Yes, you can book an itinerary that includes flights on both JetBlue and American using JetBlue’s website or app. However, you cannot apply a JetBlue credit to the American flight portions. The JetBlue credit would only reduce the base fare of the JetBlue-operated flights.
Yes, JetBlue flight credits expire 12 months from the original date of issue. Moreover, You cannot extend or reinstate your expired credits. Make sure to use your credit before it expires.
You can view your current JetBlue credit amount, confirmation number, and expiration date by logging into your TrueBlue account online and going to “My Trips” and then “Travel Bank”.
With some planning and research, you can take full advantage of JetBlue flight credits to reduce the cost of future trips. Just don’t let them go to waste! Monitor your credits regularly and redeem them strategically.
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