Southwest Airlines Lost and Found

Southwest Airlines Lost and Found Department

While travelling with airlines, sometimes your baggage or things get lost, and you must file a complaint in the Lost and Found department. This may concern passengers sometimes, and they find it problematic. But if you travel with Southwest Airlines, you may face this problem if you lose your baggage or something. Then, you don’t have to worry so much about it. Out of all departments, the lost and found department of Southwest Airlines is one of the best.

Southwest Airlines doesn’t need any introduction; as we all know, it is one of the most prominent airlines, providing low-cost airlines and phenomenal services and amenities for travellers. If you travel with Southwest Airlines there, you don’t have to worry about anything. Due to their astonishing facilities, passengers can travel without thinking twice.

Southwest Airlines is distinguished for the travellers and concerns at most. Passengers’ needs and concerns are their commands they follow and get resolved immediately. While travelling, you should rest assured of your baggage. You will get your bags safely after you land. Still, if you have lost your luggage or are still waiting to receive your baggage, you can contact them or call them without delay, and they will sort your issues out within no time.

Southwest Lost and Found Policy

Southwest keeps your baggage with extreme caution so that each and every bag reaches the travellers safely; if you lose your luggage while travelling with Southwest Airlines, you can complain and reach out to the lost and found department. Airlines has some lost-and-found policies you must follow if you have queries.

  • According to Southwest’s lost and found policy, passengers are advised not to keep valuable items in their baggage. Such as cash, jewellery, and wallets during check-in.
  • Passengers are strictly prohibited from carrying damaged baggage while travelling under Southwest’s lost and found policy.
  • Southwest Airlines recommends passengers keep a paper note stating the name and contact number of the passengers. This will make it easy for the lost and found department to find your baggage and contact you.
  • Passengers are advised to use the TSA-approved lock system in their baggage; with this, your baggage will not get lost easily and will be secure.

Southwest Airlines Lost and Found

Contact Numbers of Southwest Airlines

  • Delayed and Damaged bags – +1-888-202-1024
  • Items left at TSA Checkpoints – +1-866-289-9673
  • TTY – +1-800-535-1305

How to Contact Lost and Found Department?

If your luggage gets lost and you need to contact lost and found, you can contact them at 1-800-435-9792. If you are worried about how to contact the lost and found department, follow the steps, and you can quickly contact them in no time.

  • Firstly, go to the official website or mobile app of Southwest Airlines.
  • Scroll down to the bottom, and on the left, you will see the need to contact us and the help centre, and on mobile, you will find a need help option.
  • Select that, and you will see 9 different options, then select the baggage option. It is the first option.
  • After that, another 6 options will appear; select lost and damaged options among them.
  • You will see more options; select the option you need and find the contact number.
  • Additionally, It will take up to 30 days to claim your luggage.

Baggage Lost at the Airport.

Sometimes, we lose our luggage at the airport and are concerned about finding it. Don’t worry. There are some steps to get it back.

  • Airline: You can visit the airline passenger service at the airport. The airline executive will guide you through the process to get your baggage.
  • Airport Counter: At the airport, you should visit the help desk counter and ask them for help; they will ask for some details and information or description of your baggage and how you lost it.
  • Call: People often reach their destination and have lost their items, so it becomes impossible to find the baggage, and they can’t return to find it. In that case, passengers can call the Lost and Found department and file their complaint. You can reach out to the lost and found contact number at 1-800-435-9792.

Keep Track of your Southwest Complaints.

If you have filed a complaint for your lost baggage, then it is advised to keep track so that you stay updated with the process. It is essential to remain alert to it. Southwest Airlines may take up to 30 days to respond and find your lost baggage.

How to File a Claim for Lost Items at Southwest Airlines?

Filing a claim requires a few steps, and returning your items safely is necessary. It will require basic information about what you must submit to file a claim.

  • Firstly, gather your documents, including your flight itinerary, bag claim tag, and other information to help you with your baggage.
  • Then, File the complaint to claim your lost items, and it requires some detailed information, like personal details, flight information, date and time of flight, lost items, value of lost items and other additional items.
  • Please wait for the response, as it may take up to 14 days, depending on the circumstances.
  • Lastly, Receive your reimbursement. If the airline can’t find your items, they will reimburse your refund of $ 3,500, depending on the estimated value.

Keep your valuable items in your personal bags to avoid losing them. And always put your name and contact number in the baggage to find and contact you quickly.

Southwest Airlines FAQ’s

What is the waiting period for Southwest lost and found baggage?

If you have filed your complaint about your lost items on Southwest airlines, it may take up to 30 days to find them, and then you can claim them.

How much refund will I get if I lose my baggage on Southwest Airlines?

You will get a refund of up to $3500 if you have filed a complaint for a claim and the Southwest Airlines couldn’t find your baggage. So file your complaint as soon as possible.

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