Air India Customer Service

Air India is India’s flag carrier airline and headquartered in New Delhi. The airline serves both domestic and international destinations and is known for its excellent customer service. There are multiple methods available to get in touch with Air India Customer Service.

Call Air India Customer Care:

The easiest and most common way to contact Air India Customer Care is by phone. The airline’s customer care center is accessible round the clock to help passengers with various concerns, such as booking, reservation management, baggage, and flight status. You can contact Air India Customer Care by dialing their toll-free number, 1800 180 1407 (for callers in India).

  • For international customers, visit Air India’s website to find the appropriate phone number for your location
  • Listen to the automated prompts and select the option that best matches your issue
  • Give your name and booking details for better assistance

Live Chat:

Use Air India’s Live Chat feature. Air India also offers a Live Chat feature on their website to help passengers quickly connect with a customer service representative. This option is ideal if you prefer typing to speaking on the phone or need assistance outside of Air India’s regular phone hours. To use Air India’s Live Chat feature, visit their website, click “Contact Us,”. Then, Select “Chat with us,” and follow the representative’s instructions.

Email Air India Customer Care:

If you prefer email communication then Air India Customer Care can be reached by sending a message through their online form.

Visit an Air India Airport Location:

If you prefer to speak with a person face-to-face, you can visit an Air India airport location.

In conclusion, Air India offers several options for passengers to contact customer care, whether it’s by phone, Live Chat, email, or in person at an airport location. By using these options, passengers can quickly and easily get the help they need with their travel needs.

Contact Air India for Baggage Inquiries:

How Can I Contact Air India to Find out whether I can carry 2 cabin baggage in Air India?

To find out whether you can carry 2 cabin baggage in Air India, you can contact Air India’s customer service team through various channels. One of the most convenient ways is to contact Air India’s 24/7 toll-free number for customer assistance.

  • You can dial the number, and a customer service representative will assist you with your query. Be sure to provide your flight details, such as your booking and flight numbers, to help the representative provide accurate information.
  • Alternatively, you can also contact Air India through their website’s customer support section. You will find several options to contact Air India, such as email, live Chat, and social media platforms. Choose the option that suits you best and provide your details and query.
  • It’s important to note that Air India’s policies regarding cabin baggage may vary depending on several factors, such as your ticket type, destination, and fare class.
  • Therefore, it’s always best to contact Air India’s customer service team for the latest and most accurate information regarding your specific situation. With their help, you can determine whether you can carry 2 cabin baggage on your Air India flight and avoid any confusion or inconvenience during your travel.

Air India Seat Selection with Representative

  • To get seats on Air India with a live person, call the Air India customer service number at the toll-free number 1800 180 1407 if you are calling from India.
  • But if you are calling from outside India then you can find the relevant phone number for your country on Air India’s website under the “Contact Us” section.
  • Once connected, you can request a seat assignment from the representative, and they will assist you in finding the available seats on your flight.
  • It is important to note that seat assignments are subject to availability, and certain seats may not be available for selection due to operational or safety reasons.
  • Additionally, some seats may have an additional fee associated with them.

How do I Contact Air India Customer Service for a Bereavement Fare?

To contact Air India Customer Care for bereavement fare, call their toll-free number, available 24/7 for customer assistance. You will need to provide some details and documentation to verify your need for a bereavement fare, such as the deceased’s name, your relationship to them, and the funeral home or hospital information. Air India offers a discounted fare for passengers traveling due to a family member’s death or imminent death. The customer care representative will be able to assist you in booking your ticket with the bereavement fare and answer any other questions you may have related to your travel.

Air India FAQ’s

What is the best way to contact Air India Customer Care?

The best way to contact Air India Customer Care is by calling their toll-free number or by sending an email to their customer support email address. You can also reach out to them through their social media handles.

Can I change my Air India booking through customer care?

Yes, you can make changes to your Air India booking through customer care or you can also contact Air India customer care and they will assist you with the process of making changes to your booking.

What are the baggage allowances for Air India flights?

The baggage allowances for Air India flights vary depending on the route and the class of travel. You can also check the baggage allowances for your specific flight on the Air India website or by contacting their customer care.

How can I check my Air India flight status?

You can check your Air India flight status by visiting the Air India website and entering your details. You can also receive updates on your flight status through email or SMS by providing your contact details at the time of booking.

How do I cancel my Air India reservation?

To cancel your Air India reservation, you can either access your account on the Air India website or also reach out to their customer care.

Can I get a refund for my Air India ticket?

A refund for your Air India ticket can be obtained by cancelling your booking and making a refund request.

How can I upgrade my Air India seat?

You can upgrade your Air India seat by contacting their customer care. And enquiring about the availability of upgrade options for your flight.

What are the options for special assistance on Air India flights?

Air India offers special assistance options for passengers with disabilities, medical conditions, and other special needs. You can also contact their customer care to learn more about the options available.

How can I book a group reservation with Air India?

You can book a group reservation with Air India by contacting their customer care. And providing details about the number of passengers and travel requirements.

What services does Air India offer for unaccompanied minors?

Air India offers special services for unaccompanied minors. Such as providing a dedicated escort and ensuring their safety and comfort throughout the flight. You can also contact their customer care to learn more about the options available.

How can I provide feedback or complain to Air India Customer Care?

If you have any feedback or complaints for Air India then you can contact their customer care via phone or email.

Can Air India Customer Care assist with visa and immigration requirements for international travel?

Air India Customer Care can provide information on visa and immigration requirements for international travel. But they may not be able to assist with the actual visa or immigration process.

What is the process for requesting special meals on Air India flights?

You can request special meals on Air India flights by contacting their customer care or selecting the option during the booking process. Requests for special meals must be made at least 24 hours before takeoff.

How can I book a hotel or car rental through Air India?

To book a hotel or car rental through Air India navigate to their website. Then choose either the “Hotels” or “Car Rental” option. You can also contact their customer care for assistance.

How do I contact Air India Customer Care to change my ticket date?

To change your Air India ticket date, visit their website. Then, click the “Manage Your Trip” tab, and enter your booking reference number and last name to access your itinerary. Go to the “Change Flight” option, then pick a new date. Fees may apply. Contact Air India’s customer care through their toll-free number or other options for assistance.

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